This section provides Automatic Server Recovery (ASR) configuration information, tells you when the server was last reset, and allows you to modify pager settings. You can modify the Status, ASR Reset Boot Option, Pager Status, Pager Dial String, and Pager Message settings.
The following items display on this window.
Status displays the status of ASR. The possible values are:
Enabled - ASR is enabled for this server.
Disabled - ASR is disabled for this server. To change this status, run the System Configuration Utility or perform a set on this item.
Not Available - ASR is not available for this server or your driver is not loaded. ASR is available only on operating systems using the ASR software support provided by HP/Compaq.
Unknown - You may need to upgrade your support software and/or Server Agent(s). The Server Agent cannot determine the status.
Last Reset displays how the last server reset was performed. The following values are possible:
ASR - The last reset was performed by ASR. Check the Critical Error Log to determine what may have caused ASR.
ASR-Cleared - The last reset was performed by ASR. The degraded condition caused by the ASR reset has been cleared. Degraded ASR conditions can be cleared by selecting the Clear ASR button on the Auto Server Recovery window.
Manual - The last reset was performed manually.
Unknown - You may need to upgrade your driver software and/or Server Agents. The Server Agent cannot determine the status of the device.
If the last reset was an ASR reset, the ASR condition will be degraded.
Timeout displays how many minutes ASR will wait before initiating a recovery process. ASR depends on the software support to routinely notify the ASR hardware that the server is operating properly.
To change the timeout setting, use the System Configuration Utility. The time you specify for this field should be a prudent period of time before resetting the system and activating the recovery process after a fault occurs. If the timeout period is set too low on a heavily utilized server, the timeout could occur before the software support has time to service the timer.
ASR Hardware Version displays the version of the hardware supporting ASR. Use this information for identification purposes.
Reset Boot Option displays what the server will boot after an ASR reset occurs. When the recovery process is initiated, ASR will reset the server, test all memory, de-allocate any bad memory blocks, and page you (if modem is present in the server and paging is enabled).
ASR Reset Limit displays the number of consecutive times that ASR will attempt recovery. The Automatic Server Recovery (ASR) feature can restart a server after a critical hardware or software error occurs. ASR will attempt the recovery process a limited number of consecutive times. You cannot change this number. If the server continues to experience hardware or software errors and the number of recovery cycles exceeds this limit, the server will log an error to the Critical Error Log and continue to boot the Utilities from the hard drive.
Use the ASR Reset Limit feature in conjunction with the ASR Reset Count feature in the same window. The ASR Reset Count feature displays the number of times that ASR has rebooted the server. If the ASR Reset Count is approaching the reset limit, immediately investigate the server for problems by checking the Critical Error Log and running Diagnostics.
ASR Reset Count displays how many times the ASR feature has rebooted the server. ASR will reboot (or reset) the server a limited number of times. If the ASR Reset Count is incremented, complete the following:
Check the Critical Error Log to determine if a serious problem exists.
If you suspect a software problem, consult your operating system documentation.
If you suspect a hardware problem, run Diagnostics to determine if a problem exists.
This count is reset to 0 when the system is reset manually .
Pager Status displays the status of the pager. If a modem is installed in the server and paging is enabled, ASR can send an alarm to a pager when a critical error occurs.
The status can be:
Enabled - Paging will occur.
Disabled - Paging will not occur.
Unknown - You may need to upgrade your support software or Server Agents or the Server Agent cannot determine the status of this pager.
Pager Dial String displays the pager dial string that the server will dial when an alarm occurs. If a modem is installed in the server and paging is enabled, ASR will send an alarm to a pager and deliver a pager message.
Pager Message displays the pager message sent when an ASR occurs. The pager message is a numeric value of up to seven digits (characters must be 0 through 9) that identifies the server experiencing the hardware or software failure. There is an additional space for a pound sign (#), which many pagers require for ending a sequence. The numbers are chosen to uniquely identify the server so you know which server experienced a problem.
Serial Port displays the communication port that is enabled for use with the ASR feature. For example, this port might be Serial Port 1. ASR will use this port to page the system administrator, and the administrator will use this port when dialing into the device. You can set the Serial Port value.